Company Benefits Solutions Testimonials +60 7-3345 8261 Contact Us
Watch care services

Service Overview

Three Services, One Standard of Care

From a routine battery change to a full collector's restoration — each Chronofeld service is performed with the same attention and respect for your watch.

Back to Home

Our Method

How We Approach Every Piece

1. Assessment

Walk-in or by appointment. We examine the watch, identify the service path, and discuss the scope with the owner.

2. Quotation

A clear, written cost estimate is shared. No work begins until the client has agreed to the scope and price.

3. Service

The watchmaker carries out the agreed work using proper tools and calibrated materials, with documentation for complex jobs.

4. Verification

Movement timing, pressure testing, and visual inspection confirm the work meets our standards before collection.

Essential watch service
Service 1

Essential Service

From MYR 1,350  ·  2–4 Working Days

A foundational maintenance package addressing the most common care needs. Includes battery replacement for quartz models or winding mechanism inspection for automatics, case back resealing, and crown function verification. The watchmaker conducts a brief visual assessment of the movement and notes any areas that may need attention in the future.

Battery replacement (quartz) or winding inspection (automatic)
Case back opening, inspection, and resealing
Crown and pusher function check
Brief visual movement assessment and condition notes
Water resistance check at appropriate rating

Process Steps

  1. 1Visual examination of case, crystal, crown, and caseback
  2. 2Safe case back removal and brief movement inspection
  3. 3Battery replacement or winding mechanism check
  4. 4Gasket replacement and case resealing
  5. 5Pressure test and function confirmation before collection
Enquire About This Service
Service 2

Caliber Overhaul

From MYR 4,500  ·  10–15 Working Days

A thorough reconditioning of the watch movement, from mainspring barrel to balance wheel. Every component is removed, inspected under magnification, and ultrasonically cleaned before reassembly with calibrated lubricants. Worn parts such as click springs, gaskets, or setting levers are replaced. The assembled movement is timed across multiple positions and adjusted for optimal rate. The case exterior is lightly polished and pressure-tested. Suitable for watches that have accumulated several years of continuous wear.

Full movement disassembly under magnification
Ultrasonic cleaning of all components
Worn part replacement (click springs, gaskets, levers)
Reassembly with calibrated lubricants by part type
Multi-position timing machine adjustment
Case polish and pressure test

Process Steps

  1. 1Full movement removal and systematic disassembly
  2. 2Component inspection and identification of worn parts
  3. 3Ultrasonic cleaning bath and air drying
  4. 4Reassembly with correct lubricants at each friction point
  5. 5Timing machine measurement across 4+ positions
  6. 6Case finish, gasket replacement, pressure test
Enquire About This Service
Caliber overhaul watch service
Collector's restoration service
Service 3

Collector's Restoration

From MYR 9,000  ·  4–10 Weeks

A careful, research-informed restoration for watches of historical or personal significance. The process begins with a detailed assessment and consultation to understand the owner's wishes. Work may include movement rebuilding, dial stabilization, radium or tritium lume conservation, crystal fitting with period-appropriate materials, and bracelet link repair. Each step is documented. This service respects the character and patina of aged timepieces while addressing functional concerns.

Detailed initial consultation and scope discussion
Research-informed approach to each component decision
Dial stabilization and lume conservation
Period-appropriate crystal and gasket fitting
Bracelet and strap assessment and link repair
Full written documentation of all work performed

Process Steps

  1. 1In-depth consultation to understand owner's objectives
  2. 2Research phase using technical references and period records
  3. 3Agreed scope documented and shared with client
  4. 4Movement rebuilding and dial conservation work
  5. 5Period-correct external component fitting
  6. 6Written service record compiled and presented at collection
Enquire About This Service

Which Service Is Right for You?

Service Comparison

Essential Caliber Overhaul Restoration
Starting price MYR 1,350 MYR 4,500 MYR 9,000
Timeline 2–4 days 10–15 days 4–10 weeks
Battery or winding check
Case resealing & pressure test
Full movement disassembly
Ultrasonic cleaning
Timing machine adjustment
Dial & lume conservation
Written documentation Summary
Best for... Routine care, stopped quartz Watches worn 3+ years Vintage or sentimental pieces

Applied to All Services

Shared Workshop Standards

Secure Custody

Every watch is logged on arrival and stored in a secured, itemised location throughout its time in our workshop.

Consent Before Proceeding

No component is replaced or procedure performed beyond the agreed scope without first contacting the client.

Correct Lubrication

We use lubricants specified by movement type. Using the wrong oil or too much of it can cause more wear than running dry.

No Cosmetic Overpolishing

We do not polish brushed surfaces to a mirror finish unless specifically requested. Original surface textures are preserved where possible.

Final Visual Inspection

Every watch is examined under a loupe before being handed back — case, crystal, crown, hands, and dial are all checked.

Respectful Handling

Watches are handled with cotton gloves and placed only on soft watch cushions. No metal bench surfaces without protective mats.

Transparent Pricing

Service Investment

All prices shown are starting figures. Final cost is confirmed at assessment stage.

Essential Service

MYR 1,350

2–4 working days

  • Battery or winding check
  • Case resealing
  • Crown verification
  • Brief movement assessment
Enquire

Caliber Overhaul

MYR 4,500

10–15 working days

  • Full disassembly & clean
  • Worn parts replaced
  • Timing machine adjusted
  • Case polish & pressure test
Enquire

Collector's Restoration

MYR 9,000

4–10 weeks

  • Owner consultation
  • Dial & lume conservation
  • Period-appropriate materials
  • Full written documentation
Enquire

Not Sure Which Service Fits?

Bring your watch in for a brief, no-commitment assessment. We are glad to have a look and share our thoughts before any decision is made.

Request an Assessment